Contact Us
Our friendly support team are also available by Email, please complete the contact form opposite. Email enquiries are usually responded to within a couple of hours during our the business hours listed below. If you contact us outside of these times, please expect a response on the next working day. For anything urgent, we recommend calling us for the quickest response.
Early May Bank Holiday
| Opening Hours | GMT |
|---|---|
| Monday 27th April - Friday 1st May | 8:30 - 18:00 |
| Saturday - 2nd May | 8:30 - 12:30 |
| Sunday - 3rd May | Closed |
| Early May Bank Holiday Monday - 4th May | Closed |
| Tuesday - 5th May Onwards | 8:30 - 18:00 |
Usual Opening Hours
| Opening Hours | GMT |
|---|---|
| Monday | 8:30 - 18:00 |
| Tuesday | 8:30 - 18:00 |
| Wednesday | 8:30 - 18:00 |
| Thursday | 8:30 - 18:00 |
| Friday | 8:30 - 18:00 |
| Saturday | 8:30 - 12:30 |
| Sunday | Closed |
Contact & Returns Address:
Help & Support
Additional Support
Many of our customers find help and information through the following charities, which we’re proud to work alongside and support. To learn more about how we support these charities please visit our blog.
Bladder Health UK
Bladder Health UK is a national charity dedicated to improving the lives of people affected by bladder conditions. They provide trusted information, practical resources, and a confidential support service to help individuals better understand their symptoms and feel less alone. The charity also works to raise awareness, reduce stigma, and improve understanding of bladder health across all ages.
ERIC - The Children's Bladder & Bowel Charity
ERIC is the UK’s leading charity supporting children and families dealing with bowel and bladder conditions. They offer expert advice, educational resources, and a confidential helpline to help parents, carers, and professionals manage often challenging issues with confidence. ERIC also works closely with healthcare and education settings to improve awareness, understanding, and long-term outcomes for children.
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UK Customer Service - 01904 789 559
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